Does the piece of equipment on the left look familiar?  It's a backflow preventer.  It is part of the water supply line at your boiler.  Did you know that it should be tested yearly?  Do you have a boiler heating your home and don't think you've got a backflow preventer?  The reason a bylaw was passed requiring installation and testing of this device is to prevent any of your boiler water mixing with your drinking water, or worse, contaminating the city supply outside your home.  We are fully certified and equipped to handle all backflow issues.  Give us a call so we can insure the safety of your potable water.

There are a few things to check before calling us if your toilet is running.  Firstly, don't be afraid to remove the lid.  Look inside!  The fix could be as easy as noticing that water is spilling over the overflow, the white tube in the center of the tank.  If that's the case, lower the water level by adjusting the float.  Now if the water lever is dropping very slowly, it could be the flapper  That's the rubber bit at the bottom of the tank.  Try to realign it, but if that doesn't work, give us a call!

Do you have a tankless hot water heater?  Do you have a water softener?  Hard water is one of the biggest killers of tankless systems!!  When hard water is heated within the unit's narrow waterway, minerals are deposited within the heat exchanger.  Over time, these deposits will plug off the waterway, causing damage that is not covered by any manufacturer's warranty.  Call us for ideas on how we can help extend the life of an expensive piece of your home comfort system.

Are you experiencing a faucet that seems to have less water pressure than the others in the house?  My advice, check the aerator.  The aerator is the screen at the water outlet of the faucet.  Most can be easily removed by hand.  They contain fine screens that introduce air into the water stream, allowing nice laminar flow.  Unfortunately, these screens also trap naturally occuring minerals in our non-softened hard water.  Remove the aerator by unscrewing it from the faucet and clean it with a little CLR.  If that doesn't work, give us a call! It could be a bigger issue requiring in-home water softening, but lets not get ahead of ourselves!